Policy & Terms of Service

Return Policy: All sale items are final. Returns are accepted within 30 days of purchase*. Returns must be authorized in advance. Returned items must be unused and in perfect condition to be returned. Please send items back by insured mail with a copy of your receipt. Shipping charges will not be reimbursed. *Swimware is non returnable. 


Privacy Policy: Austin Motel only collects information necessary for us to fulfill your order or to contact you regarding your order and will never sell or share your name or personal information.


Shipping Policy: Shipping costs are flat-rate, based on weight and packages are shipped via USPS: Standard 0-5lbs - $12 Heavy Goods 5-25lbs - $20 Extra Large Packages 25-50lbs - $35. For international shipping, please call us to inquire. Order ship within 2-3 days, for expedited shipping, give us a call and we'll see what we can do. 


Security Policy: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


Austin Motel 
1220 S. Congress Ave.
Austin, TX 78704
(512) 441-1157